Social Intents stands out as a leading live chat solution, seamlessly integrating with popular collaboration tools like Microsoft Teams, Google Chat, Slack, Zoom, and Webex.
It's designed to simplify customer interactions by allowing businesses to chat directly from the tools they already use.
With the innovative addition of ChatGPT-powered chatbots, trained on your website data, Social Intents offers a unique blend of AI and human support, ensuring efficient and personalized customer interactions.
Key Features
- Multi-Platform Integration: Easily integrates with Microsoft Teams, Google Chat, Slack, Zoom, and Webex.
- AI-Powered Chatbots: Utilizes ChatGPT to provide automated, yet personalized customer support.
- Real-Time Support: Offers immediate customer support through various messaging tools.
- Seamless Installation: Quick and easy setup process, operational in just minutes.
- Lead Capture and CRM Integration: Automates lead capture and integrates smoothly with existing CRM systems.
- Customizable Chat Widget: Offers a range of customization options to align with your brand.
- Unlimited Team Members: No per-agent pricing, allowing for scalability as your team grows.
- Comprehensive Third-Party Integrations: Ensures seamless workflow with existing systems.
User Experience
Users of Social Intents experience a streamlined and efficient interface, allowing for quick responses and reduced app switching.
The platform's ease of use is highlighted in testimonials, with users praising its rapid setup, reliability, and excellent support.
The integration with familiar tools like Microsoft Teams and Slack ensures a minimal learning curve, enhancing overall user satisfaction.
Performance
Social Intents is acclaimed for its ability to enhance customer happiness and support, as evidenced by its widespread adoption by over 75,000 customers.
The platform's ability to engage potential customers in real-time significantly aids in closing more sales and building strong customer relationships.
Pricing
Social Intents offers a variety of pricing plans to suit different business needs:
- Starter Plan: $39/month (billed annually) - Includes 1 chat widget, 1 website domain, 3 agents, and 200 chat conversations per month.
- Basic Plan: $69/month (billed annually) - Offers 2 chat widgets, 2 website domains, unlimited agents, and 1000 chat conversations per month.
- Pro Plan: $99/month (billed annually) - Features 5 chat widgets, 5 website domains, unlimited agents, and 5000 chat conversations per month.
- Business Plan: $199/month (billed annually) - Provides 10 chat widgets, 10 website domains, unlimited agents, and 10000 chat conversations per month.
Each plan includes ChatGPT integration and a range of trained URLs, with more advanced features available in higher-tier plans.
Conclusion
Social Intents emerges as a robust and versatile live chat solution, ideal for businesses seeking to enhance their online customer interaction and support.
Its integration with popular collaboration tools, coupled with the power of AI through ChatGPT, makes it a valuable asset for any team aiming to improve their sales and customer engagement.
With a variety of pricing options and a user-friendly interface, Social Intents is well-suited for businesses of all sizes looking to elevate their customer service experience.
